Gatwick South Terminal: Passenger Facilities Guide

South Terminal provides facilities for business travellers, families and passengers who need assistance. Arrange any required support with your airline in advance and allow time to reach the appropriate help point.

Both Gatwick terminals offer Wi-Fi, left luggage, currency exchange and other practical services. Check the location, opening hours and conditions of the service you need.

Use the links below to explore the facilities available at Gatwick Airport:

Check-in

Check the flight information screens for your airline’s desks. Complete check-in and bag drop before security. Gatwick’s usual check-in opening times are listed below, but confirm the precise times and deadlines with your airline:

Long-haul flights: usually 4 hours before departure
European flights: usually 3 hours before departure
UK and Ireland flights: usually 2 hours before departure

Self-service check-in

Online check-in and airport self-service kiosks are offered by some airlines. Check whether these options apply to your booking and follow the airline’s instructions for boarding passes and checked baggage.

These airlines were listed in the original 2014 material. The list is historical and does not establish today’s terminal assignments or check-in options. Use your airline’s current flight information when planning your journey:

Aurigny
Northwest Airlines
Norwegian.no
Sterling
Virgin Atlantic Airways

Online check-in

Aer Lingus
Air Malta
Aurigny
Flybe
EasyJet
Monarch Airlines
Ryanair
TAP Air Portugal
Virgin Atlantic Airways

Remember: boarding information at Gatwick is shown on the flight screens, so do not depend on a loudspeaker announcement. Boarding often begins 45–60 minutes before departure; follow the timing and gate instructions for your own flight.

Arrivals is signposted throughout the terminal. Consult the current map for directions and live flight information for any changes to the expected arrival time.

An international connection may involve entering the public terminal, passing border control, collecting baggage and checking in again. Confirm the procedure and any transit or entry-document requirements for your itinerary with the airline and relevant authorities.

For a domestic-to-international connection, check in advance whether you need to collect and recheck baggage. Customs, transit and entry requirements depend on your journey and documents, not simply on the terminal you use.

Left luggage is provided before security by Excess Baggage Company. Current published South Terminal hours are 04:00–22:00. Confirm the hours and storage charge for your travel date.

Airlines

Historical airline list from the 2014 guide. It is not a current terminal directory, and some listed airlines no longer operate. Check your own flight and check-in options directly with the airline. • Aer Lingus • Afriqiyah • Air Algerie • Air Baltic • Air Malta • Air Transat • Air Zimbabwe • Aurigny • Azerbaijan Airlines • Belavia Belarusian Airlines • BH Air (Balkan Holidays) • bmi • British Jet • Bulgaria Air • Centralwings • Croatia Airlines • Cubana • easyJet • Estonian Air • Eurocypria • Flybe • flyglobespan • Ghana International Airlines • Karthago • KD Avia • Meridiana Airlines • Monarch Airlines Charters • Monarch Airlines Scheduled • Montenegro Airlines • Northwest Airlines • norwegian.no • Olympic Airways • Oman Air • Onur Air • Pakistan International Airlines • Qatar Airways • Rossiya Airlines • Ryanair • SAS • SATA International • Sterling • TAP Air Portugal • Thomas Cook • Ukraine International Airlines • US Airways • Virgin Atlantic Airways • Wizz Air

South Terminal facilities: check-in area

Currency exchange		ChangeGroup provides currency exchange, and cash machines are available in the terminal. Follow the current signs and compare rates and fees before exchanging money.
Cash machines		ATMs can be found before and after security. Check the terminal map for the nearest machine and review any withdrawal fees.
Food and drink		Food and drink are available in the public terminal areas as well as after security. Choose from the current café, restaurant and takeaway listings, with opening hours checked for your journey.
Information point		Airport staff and Your Service Centre can help with terminal directions and other practical questions. Use the current map to find the nearest assistance point.
Internet access		Free Gatwick Wi-Fi lets you connect with your own device throughout the terminal. Public internet and printing kiosks are no longer available; prepare your boarding pass and essential documents before travelling.
Medical assistance		Ask airport staff immediately if you need medical assistance. Pharmacies provide medicines and first-aid supplies in both terminals, including North Terminal; staff can direct you to an appropriate service.
Telephone assistance		Ask airport staff about available telephone facilities if you need to make a call. Your own mobile device can also connect to the airport Wi-Fi.
Postal services		South Terminal has postboxes, but there is no Post Office branch at Gatwick. Check the terminal map for the nearest box and its collection details.
Shopping		Check the terminal shopping directory for shops selling travel essentials, books and pharmacy products before security. Locations and opening hours can change.
Toilets		Toilets and accessible toilets are available in the terminal. Follow the current signs rather than relying on a particular shop as a landmark.

South Terminal facilities: arrivals

Currency exchange		Currency exchange and ATMs are available for arriving passengers. Consult the terminal map for the nearest ChangeGroup service and check the rate and transaction fees.
Buses and coaches		Buses and coaches use designated stops outside the terminal. Follow the transport signs and check the exact stop in your operator’s instructions.
Hiring a car		Your car-hire reservation will explain where to collect the vehicle. Follow the provider’s instructions and current airport signs to the relevant desk or pickup area.
Cash machines		Use the terminal map to locate a cash machine near your route through arrivals. Withdrawal charges may depend on both the machine and your card issuer.
Food and drink		The public terminal areas offer food and refreshments. Consult the current listings to find a café, takeaway or meal available at your arrival time.
Information point		Airport staff and Your Service Centre can answer practical questions and help you find your onward transport.
Internet access		Connect to Free Gatwick Wi-Fi on your own phone, tablet or laptop in the arrivals area and elsewhere in the terminal.
Left luggage		South Terminal’s Excess Baggage left-luggage service currently lists hours of 04:00–22:00. Ask for the price covering your storage period and reconfirm the opening hours before travel.
Baggage trolleys		Trolleys are available at terminal collection points, using a refundable £1 or €1 coin deposit. Return your trolley to reclaim the coin.
Medical assistance		Ask airport staff immediately if you need medical assistance. Pharmacies provide medicines and first-aid supplies in both terminals, including North Terminal; staff can direct you to an appropriate service.
Telephone assistance		If you need help making a telephone call after arrival, ask airport staff about the facilities currently available.
Shopping		Shops sell books, newspapers and travel essentials. Check the South Terminal directory for current outlets and opening times.
Parking		Short Stay parking is close to South Terminal; follow the signs for the car park you need. For Long Stay and other parking products, use the collection or shuttle instructions supplied with your booking.
Private car transfers		Meet your booked transport provider at the agreed pickup point, following the airport’s designated arrangements.
Toilets		Follow the signs for toilets, accessible toilets and baby-changing facilities near baggage reclaim and the public arrivals area.
Trains		Gatwick’s railway station is at South Terminal. Follow the Trains signs; passengers continuing to North Terminal can use the free interterminal shuttle.

South Terminal facilities: departures

Banking services		There are no bank branches at the airport. Currency exchange and ATMs provide cash services, but they do not offer the full services of a bank.
Currency exchange		ChangeGroup operates currency-exchange services at Gatwick. Use the current terminal map to find an outlet accessible from your departure area and check the rate and fees before buying currency.
Cash machines		ATMs are available before and after security. Follow the current signs and check the charges associated with your card and the machine.
Food and drink		Cafés, restaurants and takeaway options are available in the terminal. Check the current departure-area directory and opening hours to plan a meal around your flight.
Internet access		Free Gatwick Wi-Fi is available throughout the terminal. Connect using your own device and keep your boarding information accessible.
Baggage trolleys		Trolleys are available at terminal collection points with a refundable £1 or €1 coin deposit. If you need additional baggage assistance, ask staff what can be arranged.
Medical assistance		Contact airport staff immediately if you need medical assistance. Pharmacies provide medicines and first-aid products; staff can advise where to find help.
Telephone assistance		For help with telephone calls, ask airport staff or Your Service Centre about the facilities available. Use your own device for internet access; do not rely on fixed fax or computer equipment.
Prayer and reflection		Multifaith chapel and prayer facilities are available in both terminals. Use the current South Terminal map to find the appropriate space before security.
Postal services		Postboxes are available in the terminal. Follow the current signs and check collection times; stamps can be bought from WHSmith, with courier services available through Excess Baggage.
Shopping		Shops before and after security offer travel essentials, books, newspapers and other purchases. Use the current directory to check which stores are accessible from your part of the terminal.
Toilets		Toilets, accessible toilets and baby-changing facilities are provided throughout the terminal. Ask staff if you need a particular accessible facility.

Information checked: October 2026. This guide’s practical advice was reviewed against current airport information, including check-in, boarding, terminal services, connections and left luggage. Historical airline lists are labelled; confirm live flight details and individual service hours before travelling.