Skip to content
Customer Experiences

London Airport Transfer Customer Reviews

Read feedback from customers who have travelled with London Airport Transfer. Here you’ll find reviews submitted directly to our website, alongside selected excerpts from Tripadvisor. Each review clearly identifies its source.

Where would you prefer to share your experience?

You can use the form on this page or visit our Tripadvisor profile to write your review there. Reviews submitted through our website are not automatically published on Tripadvisor.

01

Share Your Experience

Have you travelled with London Airport Transfer? Tell us about your journey. Your review will appear on our website after moderation.

Every new review is checked before publication.

02

Reviews on Our Website

Customer feedback submitted directly to London Airport Transfer. These reviews are displayed separately from those published on independent review platforms.

London Airport Transfer Reviews submitted to our website
Our website reviews 4.98 / 5 Reviews: 390 Ratings: 382

Original review language

Reviews: 390

★★★★★ Our website reviews

Our 13-hour flight from Hong Kong was nearly two hours late, so we were worried about missing the pickup at Heathrow Terminal 2. The driver had tracked the flight, and his WhatsApp message arrived as soon as we switched our phones on. He was waiting in arrivals; the comfortable ride to Paddington was just what we needed.

Michael C.
Show original

Our long flight from Hong Kong got delayed by nearly two hours, so I was really worried we would lose our pickup. But the driver tracked our flight into LHR T2, dropped us a text on WhatsApp as soon as we turned our phones on, and was waiting at arrivals. Super comfortable car to Paddington, couldn't ask for more after a 13-hour flight.

★★★★★ Our website reviews

We hired a car with a driver for a full day of shopping around Harrods and Bond Street. Being able to leave our bags with a driver we trusted while visiting the next boutique was so convenient. It was worth the money.

Victoria B.
Show original

Hired an hourly car for a full day of luxury shopping around Harrods and Bond Street. So convenient to leave shopping bags in the car with a trusted driver while visiting various boutiques. Worth every penny!

★★★★★ Our website reviews

Our family day out started at a central London hotel and took us to Windsor Castle and Stonehenge. The MPV was clean and the driving very careful. Pickup and drop-off were straightforward, making it a lovely family trip.

Arthur P.
Show original

Day trip from Central London hotel to Windsor Castle and Stonehenge. Clean MPV, very safe driving, and seamless pickup/drop-off. Perfect family day out!

★★★★★ Our website reviews

The arrangements before our Gatwick pickup were clear, and the transfer to Southampton Cruise Port went smoothly. The leather seats were particularly comfortable for the long journey. We reached the terminal right on schedule.

Christopher N.
Show original

Seamless transfer from Gatwick to Southampton Cruise Port. Excellent communication prior to arrival and extremely comfortable leather seats for the long drive. Arrived at the terminal right on schedule!

★★★★★ Our website reviews

David met us in Heathrow Terminal 5 arrivals with a nameboard that was easy to spot. The Mercedes E-Class was spotless, and he drove smoothly through the morning traffic to The Ritz London. The transfer left a very good impression.

Sarah J.
Show original

Picked up from Heathrow Terminal 5 to The Ritz London. Driver David was waiting at arrivals with a clear nameboard. Spotless Mercedes E-Class and extremely smooth ride despite the heavy morning rush hour traffic. Really impressive executive service!

★★★★★ Our website reviews

We booked a Mercedes S-Class for six hours of meetings in Mayfair and the City. Whenever a meeting ended, James was already waiting outside the venue. It was a very convenient way to move between appointments, and the car was excellent.

Alexander W.
Show original

Booked a 6-hour hourly chauffeur service in London for a series of business meetings in Mayfair and the City. Driver James was always waiting right outside the venues before each meeting concluded. Top-class Mercedes S-Class!

★★★★★ Our website reviews

The driver who collected me at Heathrow Terminal 5 for Oxford was courteous and professional. He offered bottled water and drove smoothly through heavy rain on the M4. His calm manner was appreciated.

Ian M.
Show original

Gentleman driver picked me up at Heathrow T5 and drove to Oxford. Highly professional, offered bottled water, smoothly navigated heavy rain on the M4.

★★★★★ Our website reviews

We spent the day travelling from London to Stonehenge and Salisbury Cathedral with Richard. He shared interesting historical context on the drive and gave us plenty of time at each stop. It was a memorable trip.

Catherine Z.
Show original

Booked a day tour from London to Stonehenge and Salisbury Cathedral. Driver Richard was incredible, gave us great historic context during the drive, and allowed us plenty of time at each landmark. Truly unforgettable trip!

★★★★★ Our website reviews

I would recommend this service based on the journey from Heathrow Terminal 3 to Hammersmith. Everything was well organised, from booking through to arrival.

Isla F.
Show original

LHR T3 to Hammersmith. Flawless execution from booking to drop off. Highly recommended driver service.

★★★★★ Our website reviews

On the journey from Heathrow Terminal 2 to Paddington, the driver showed a good knowledge of London’s routes. He arrived on time and drove smoothly. The saloon was clean and well kept.

Neil B.
Show original

Heathrow T2 to Paddington. Punctual, neat sedan, smooth driver who knew the city routes well.

★★★★★ Our website reviews

The pickup instructions at Luton Airport were clear, and the driver was on time. The journey to Milton Keynes was smooth.

Timothy L.
Show original

Luton Airport to Milton Keynes. On time, clear pickup instructions, smooth drive.

★★★★★ Our website reviews

We travelled from Stansted to Notting Hill on Christmas Eve. The car was warm and spotless, and the cheerful driver made the transfer a pleasant experience.

Hugh G.
Show original

Stansted to Notting Hill on Christmas Eve! Driver was cheerful, car was warm and spotless. Great service!

★★★★★ Our website reviews

There were five of us with luggage, so we took a van from Luton to Kensington. The vehicle was clean, and the transfer was efficiently organised.

Maria N.
Show original

Luton to Kensington. Clean van for group of 5 with bags, very efficient transfer.

03

Reviews on Tripadvisor

Selected excerpts from customer reviews published on Tripadvisor. Each review includes the reviewer’s name, source attribution and a link to the original review.

Tripadvisor Independent review platform · Customer feedback
Tripadvisor
4.9 / 5 Reviews: 98 Open Tripadvisor ↗ Saved platform rating; updated manually. Last verification date not recorded.
★★★★★ Tripadvisor

Punctuality and Professionalism Par Excellence!

He patiently waited, confirming our daughter was ready for her flight before leaving.

Jeroen S Trip: July 2023
★★★★★ Tripadvisor

Excellent Service

On time, great communication, clean and luxurious van for a family. I would definitely use them again.

Ilana S Trip: June 2019
★★★★★ Tripadvisor

Excellent, professional.

They were exactly where they said they would be, waiting for us when we arrived.

Robin H Trip: October 2018
★★★★★ Tripadvisor

The best choice

Drivers have always been punctual and polite. As cars were comfortable the road brought a pleasure.

dashazt290 Trip: September 2018
★★★★★ Tripadvisor

Perfection

This car service is hands down the best car hire I have used at home or abroad.

cdbeach Trip: August 2018
★★★★★ Tripadvisor

Best taxi ever.

I have never seen such good service.

pribmat Trip: March 2018